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100 Photos Meme: day 14

Well, right now I am having very angry thoughts towards O2, as my phone has been completely useless for 4 days so far. Initially they told me that my date of transfer from Pay Monthly to Pay & Go would be tomorrow, and as I got an email last Wednesday to say that my new SIM card had been posted, I wasn't unduly worried. Until they deactivated my account at 7:30 on Friday morning.

When my new SIM still hadn't arrived with this morning's post, I rumbled up to their online help services and was told that, once the monthly contract is terminated, the current SIM is deactivated within 24 hours. Well that's not what I was told! Anyway, it was deactivated over 48 hours later, not 24. So now they are sending me another SIM, and hopefully this one will arrive. Maybe I can use my phone next week.

It's fine, O2. It's not like I need to keep in contact with the people who rely on me to look after their animals. It's not like it's MY BIRTHDAY tomorrow. I'm going to send them a photo of me looking sad and lonely with a party hat and an empty inbox and I hope they feel bad.

Day 14 - Something you hate

Day 14 - Something you hate


( 4 comments — Leave a comment )
Sep. 2nd, 2013 10:04 am (UTC)
I've heard nothing but bad things about O2 recently. I randomly lose signal on O2, my friend Chris is being messed around over wanting more data, my mum is being overcharged and my brother had issues accessing his bill.

I'm thinking of switching networks when my contract is up in July.

Hope you get a working phone soon!
Sep. 2nd, 2013 11:23 am (UTC)
I've been with them for years and have always found them to be very good, so I'm really disappointed over this incident! So yeh, switching networks does seem like it might be the way to go...
Sep. 3rd, 2013 07:44 am (UTC)
Sorry about the phone troubles. But I did want to say Happy Birthday to you! I hope you will have a good one.
Sep. 3rd, 2013 06:00 pm (UTC)
Boo. I hope it gets fixed soon!
( 4 comments — Leave a comment )

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